Privacy

Last updated: September 29, 2026.

Glendale Group Limited is an Alberta company. This page explains what personal information our websites actually collect, why, where it goes, and how to reach us about it. It covers glendalegroupltd.ca and glenforge.app. (The GlenForge portal used by our customers has its own privacy terms, provided to customers directly.)

We built these sites to collect as little as possible. There are no advertising trackers, no social-media pixels, and no data brokers here — and there never will be.

What we collect, and why

Inquiry forms. If you send us an inquiry, we receive what you type: your name, email, and message, plus company, phone, and area of interest if you include them. On glenforge.app, the “get started” walkthrough also asks about your operation — things like crew size, current software, and preferred web address — so we can respond usefully. We use this information to answer you and follow up about what you asked.

Job applications. If you apply through our careers form, we receive what you send: your name and contact details, where you’re based, any link you add, your message and your resume. We use it only to consider you for a role at Glendale and to reply to you, and we keep it for up to 24 months from your last contact with us, unless you ask us to delete it sooner.

Saved form progress. The glenforge.app walkthrough saves your in-progress answers (including name, email, phone, and company) in your own browser’s storage so you don’t lose them if the page reloads. That data stays on your device; it isn’t sent to us until you press send, and it’s cleared once your submission goes through. You can clear it any time through your browser.

Site analytics. We use Microsoft Clarity to understand how visitors use these sites — which pages get read, how far people scroll, where the site is confusing. Clarity records anonymized interactions (clicks, scrolling, pages visited, device type, approximate location) and session replays. It is configured to mask typed text, so what you enter in forms never appears in a recording.

Where your information goes

We use a small number of service providers, and some of them process data outside Canada, in the United States: Resend (delivers our website form emails, including job applications and resumes), Cloudflare (hosts these sites), and Microsoft (our company mailbox, where inquiries and job applications are kept, the Bookings scheduling page, and Clarity analytics). Their handling is limited to providing those services to us. We do not sell, rent, or share personal information.

Questions about how information is handled outside Canada — or anything else on this page — go to our Privacy Contact, Glendale Group Limited: info@glendalegroupltd.ca. You’ll get an answer from a person.

How long we keep it

Inquiry emails and job applications: up to 24 months from your last contact with us, then deleted. Clarity analytics data is retained by Microsoft per its own schedule (currently up to 30 days for recordings).

How we protect it

These sites use HTTPS everywhere, strict security headers, and rate limiting. We collect little on purpose — the safest data is the data we never took.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it — email the Privacy Contact and we’ll respond promptly. You can withdraw consent to follow-up contact at any time (we’ll stop, and delete the thread on request). If you’re not satisfied with our answer, you can complain to the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.

Material changes to this page get a new date at the top.